I'm a proactive IT Support Specialist with hands-on experience at Wipro, passionate about leveraging cutting-edge technology to solve complex problems and enhance operational efficiency.
My expertise spans across systems monitoring, incident resolution, and cloud support, with a strong focus on AWS and modern ITSM tools.
Wipro
Monitored system performance using Splunk and Centreon, ensuring 99.9% uptime
Managed incident resolution workflows via ServiceNow, reducing resolution time by 40%
Collaborated with cross-functional teams to troubleshoot complex technical issues
Click on any skill to learn more about my experience!
Currently pursuing degree with focus on cloud computing, network management, and IT systems
Let's connect and discuss opportunities!
